Keeping your details current ensures invoices are correct and you receive important notices.
Updating your profile
- Log in to the client area.
- Open Account → Edit Account Details.
- Update your name, company, address, phone number and email.
- Save changes.
Do this before your next invoice is generated — existing invoices are not updated retroactively.
Changing your login email
Your email address is your username. Changing it on the profile page changes what you log in with, so make sure you have access to the new address first.
Adding contacts and sub-accounts
Under Account → Contacts/Sub-Accounts you can add colleagues, choose which emails they receive (billing, support, product notices) and optionally give them their own login with limited permissions. This is far safer than sharing your main password with a developer or accountant.
Domain contact details
Domain WHOIS contacts are managed separately, under Domains → My Domains → Contact Information. Registries require these to be accurate, and an unverified or invalid registrant email can lead to suspension of the domain.
Email preferences
You can opt out of marketing email in your profile. Transactional messages — invoices, renewal reminders, suspension notices and security alerts — are always sent, because they affect your services.
