You can move between plans at any time from the client area, and the price is adjusted pro-rata.
How to change plan
- Log in and open Services → My Services.
- Click the service you want to change.
- Click Upgrade/Downgrade.
- Select the new plan and confirm.
- Pay the pro-rata invoice. The change applies once payment is confirmed.
What happens to my site?
Upgrades and downgrades within shared hosting normally happen in place — only the resource limits change. There is no downtime and nothing to re-upload. If a move between servers is required, we will tell you in advance and handle the transfer.
Before downgrading
- Check that your current disk usage, inode count and number of domains fit within the smaller plan
- Confirm the features you rely on are included
- Reduce usage first if you are over the new limits, otherwise the change can fail
When to move to a Cloud VPS
Consider a VPS if you regularly hit CPU or entry-process limits, need root access or custom software, run a busy store, or must meet specific compliance requirements. A VPS is not automatically faster — it is more control and more responsibility.
Not sure which plan?
Open a ticket with your domain and a note about your traffic. We will look at the actual resource metrics for your account and recommend the plan that fits — including telling you if the one you are on is already right.
